IT Directorate Profile
Vision:

"To be a Smart Campus Provider through Excellent Services and Integrity"

 

Mission:

  • Provide access to high performance,World class networking and Computing.
  • Provide Integrated and Streamlined administrative Systems.
  • Facilitate Cutting-edge technology in Classrooms, Smartclass, and Computer Labs.
  • Create a new learning environments with a complete virtual higher education institutions and systems.
  • Develop high-quality information systems of Education, Research, and Community.
  • Produce agile process of Business Solutions and deliver Excellence in Service.


Value:
"Transparency, trustworthiness, and unwavering commitment characteristics we strive to educate, guide, and love through excellent Services and Technology"

 


INFORMATION TECHNOLOGY DIRECTORATE ORGANIZATIONAL STRUCTURE

 itd structure 20160617
 
Information Technology Directorate (ITD) provides a range of IT services and support to the UPH community, under the direction of Stefenes So (IT Director). The ITD organisational structure consists of the following areas:
 
1. IT Strategy and Governance 
IT Strategy and Governance is responsible for the planning, design and governance of UPH's ICT systems. Activities include development of policies and standards of ICT governance, formulation and evaluation of ICT Strategic Plan.
 
2. Business Solutions 
Manager: Lolla Damaris Manurung 
Business Solutions is responsible to plan, coordinate, and supervise all activities related to the design, development, and implementation of organizational information systems and software applications. Business Solutions also responsible for maintaining, supporting, and upgrading existing systems and applications. Activities include business process and system analysis, design and improvement.
 
3. System Development 
System Development is responsible to develop and implement the organizational information systems and software applications. This includes system configuration, development and deployment.
 
4. IT Service and Operation 
IT Service and Operation is responsible for the operation and maintenance of computer systems, communication networks and database management across the University. This includes Service Desk, Application Service, data and voice networks, internet access, wireless and telephony, email, server maintenance, data storage and infrastructure security.