Service Catalog

It’s your one-stop location to find information about IT services at Universitas Pelita Harapan. Scroll down if you are UPH Students.

Services for Staff
UPH Card (Smart Card)
UPH Card become your identity as a member of UPH Community. You can use your UPH Card to :
  1. Enter University Buildings/Class Room
  2. Daily Attendance & Chapel Attendance
  3. Enter Laboratory & use the Laboratory facilities
  4. Enter the Libraries and borrow the books
  5. Use printing and photocopy facilities *)
  6. Enter and use Gym/Swimming pool facilities
  7. Claim and report any request/problems to the UPH's departments (IT Directorate, Registrar Office, Finance Department, etc)

UPH Personal Account
Every employee will get UPH Personal Account provided by IT Directorate and Microsoft Office 365. Your account will registered automatically as soon as your UPH Card was created. Some facilities on your UPH Personal Account (Microsoft Office 365) are:
  1. Office Installer with the newest version
  2. E-mail
  3. OneDrive (Cloud Storage up to 1 TB for every account)
  4. Calendar & Contacts
  5. Microsoft Office Online (Ms. Word, Ms. Excel, Ms. Power Point, etc)
  6. One Note & Class Notebook

Important : For some reason and your phone number has changed, please use this link to update your phone number on Microsoft Office 365 account.


Storage (Hosea)
Every employee will get centralized storage facility. It will reduce your local drive usage and help you to keep your documents safely. You only need your Employee Number and given password to access this storage.

Multifunction Printer Quota
Every employee will get 200 printing/photocopy quota for free. You can access this machine on a various place such as Office, Computer Laboratory, etc. You only need UPH Card, Employee Number, and given password to access and use this facility.

Account enable you to access UPH systems and resources; issued by IT Directorate. You may have a number of different passwords depending on the IT services and systems you are authorised to use. In most case, you will be able to change your own password for each of these. Your passwords should be easily memorable for you, but difficult for others to guess. Passwords for your personal accounts should not be shared with others.

Get your best working experiences using our hitech hardware. Information below will inform you about our detailed spesifications for each employee level.

  1. Personal Computer/Laptop with Processor Core i3, RAM 2/4 GB, SSD 120/250 GB/HDD 250/500 GB, DVDROM, LED Monitor 18,5", and UPS 600V
  2. Phone Extension

If you need another hardware or upgrading your specification, please ask Service Desk to process it.

UPH Campus Solution
Learning Management System
Microsoft Office 365
Human Resource Information System
Telephone Extension Portal
SOFI XP (Financial System)
UPH Menu Maker
Free WIFI Access
Enjoy the unlimited WiFi anytime and anywhere in the campus area. You have to do the authentication in the login page WiFi UPH before you can access the internet. How to connect to WiFi?

a. Make sure you are already connected to official WiFi UPH: “#WiFI@UPHkarawaci”.
b. Open a browser (Google Chrome, Mozilla Firefox, Safari, or Internet Explorer), you will automatically directed to UPH WiFi Login Page.
c. Enter your User ID (Nomor Induk Karyawan) and Password (date of birth: DDMMYYYY).
d. Press Login.
e. After Login, you can enjoy UPH Wireless Internet Access. If you have login problem, please contact Service Desk at Building A 8th floor and bring your smart card.


WIFI Troubleshoot
If you have login problem, please contact Service Desk at Building A 8th floor and bring your smart card.

Wired Access Connection
Wired connection is provided only for staff, lecturers, and computer lab to access intranet system and internet. New wired connection request must followed this step :
  1. Submit office layout to Service Desk
  2. Cabling will be provided within 5 working days (minimum)

Wired Access Connection
If you have connection problem, please contact IT Directorate

Please go on this page to know more about Training Material, Requirements, and Availability.

Services for Students
We welcome you as a new member of UPH community. We pray that God will richly bless you during your study at UPH. This page fully dedicated to inform you about your privillege as UPH New Students. UPH New Students will get some facility from IT Directorate, please take a moment to read all the information below.

UPH Card (Smart Card)
UPH Card become your identity as a member of UPH Community. You can use your UPH Card to :
  1. Enter University Buildings/Class Room
  2. Enter Laboratory & use the Laboratory facilities
  3. Enter the Libraries and borrow the books
  4. Use printing and photocopy facilities *)
  5. Enter and use Gym/Swimming pool facilities
  6. Claim and report any request/problems to the UPH's departments (IT Directorate, Registrar Office, Finance Department, etc)

*) only for particular students


UPH Personal Account
Every students will get UPH Personal Account provided by IT Directorate and Microsoft Office 365. Your account will registered automatically as soon as your UPH Card was created. Some facilities on your UPH Personal Account (Microsoft Office 365) are:
  1. Office Installer with the newest version
  2. E-mail
  3. OneDrive (Cloud Storage up to 1 TB for every account)
  4. Calendar & Contacts
  5. Microsoft Office Online (Ms. Word, Ms. Excel, Ms. Power Point, etc)
  6. One Note & Class Notebook

Important : For some reason and your phone number has changed, please use this link to update your phone number on Microsoft Office 365 account.


UPH Student Portal (Oracle Peoplesoft Campus Solution)
For all academic administrative activities, UPH Students need to use OPCS (Oracle Peoplesoft Campus Solution) as Student Portal.
How to sign in to the UPH Student Portal
  • URL : web.academic.uph.edu
  • Username : UPH Personal Account (Email Account)
  • Password  : DDMMYYYY (Date of Birth) - you need to change this password to protect your data and privacy 

UPH Learning Management System
UPH provide Learning Management System (LMS) to facilitate non-class activities.
To access this Learning Management System (LMS) :
  • URL : learn.uph.edu
  • Username : UPH Personal Account (Email Account)
  • Password  : DDMMYYYY (Date of Birth)

UPH Free WIFI Access
Enjoy the unlimited WiFi anytime and anywhere in the campus area. You have to do the authentication in the login page WiFi UPH before you can access the internet. How to connect to WiFi?
To access this UPH Free WIFI Access :
  • Connect to the UPH Free Wifi SSID (Karawaci, Pascasarjana, etc)
  • Username : Student Number (Example : 12345678910)
  • Password  : DDMMYYYY (Date of Birth)

Account enable you to access UPH systems and resources; issued by IT Directorate. You may have a number of different passwords depending on the IT services and systems you are authorised to use. In most case, you will be able to change your own password for each of these. Your passwords should be easily memorable for you, but difficult for others to guess. Passwords for your personal accounts should not be shared with others.

UPH Campus Solution
Learning Management System
Microsoft Office 365
Free WiFi Access

Enjoy the unlimited WiFi anytime and anywhere in the campus area. You have to do the authentication in the login page WiFi UPH before you can access the internet. How to connect to WiFi?
a. Make sure you are already connected to official WiFi UPH: “#WiFI@UPHkarawaci”.
b. Open a browser (Google Chrome, Mozilla Firefox, Safari, or Internet Explorer), you will automatically directed to UPH WiFi Login Page.
c. Enter your User ID (Nomor Induk Karyawan) and Password (date of birth: DDMMYYYY).
d. Press Login.
e. After Login, you can enjoy UPH Wireless Internet Access. If you have login problem, please contact Service Desk at Building A 8th floor and bring your smart card.


WiFi Troubleshoot
If you have login problem, please contact Service Desk at Building A 8th floor and bring your smart card.


Wired Access Connection
Wired connection is provided only for staff, lecturers, and computer lab to access intranet system and internet. New wired connection request must followed this step :

  1. Submit office layout to Service Desk
  2. Cabling will be provided within 5 working days (minimum)

Wired Access Troubleshoot
If you have connection problem, please contact IT Directorate


Please go on this page to know more about Training Material, Requirements, and Availability.